About Us

The mission of Sandy Springs Water District is to provide its customers with a reliable supply of clean, high quality water at reasonable rates and with a minimum amount of interruption and to ensure an adequate supply of water for current customers and for future growth and development in the service area. The District will be operated in a business-like manner and in a fashion that results in its customers having great confidence in the District, its board, management, and employees.

Seeing a Sandy Springs Water utility truck in your area is generally not a cause for concern. SSWD often has trucks performing work like:

  • Routine Maintenance and Inspections: Utility providers regularly maintain and inspect infrastructure like power lines, gas lines, and water pipes to ensure reliable service.
  • Repairs: Trucks may be dispatched to fix outages or other issues, such as a main water line leak, meter maintenance, and customer concerns
  • Upgrades: Utility companies may also be working on upgrades to the existing infrastructure.
  • Emergency Response: Utility trucks are often dispatched to handle emergencies like busted pipes.
  • Main Line Locates: Other utilities may need the main water lines located before they begin construction.

As your water provider, we take great responsibility in maintaining and upgrading our infrastructure to best serve you. If you ever have any questions or concerns about trucks and service technicians in your area, do not hesitate to contact our office at 864-646-7729. Please also make sure we have a good phone number in your account to contact you if needed. Thank you.